Refund And Return Policy
Effective Date: 01/12/2025
At Homemade Harmony Hub by KAJAL ARORA, we value customer satisfaction and aim to provide quality non-edible decorations and bakery tools & products. Please read our Return & Refund Policy carefully before making a purchase.
Shipping Policy
The products would be delivered to the customer’s within 4 to 6 days .
Return Policy
We offer a 7-day return period, meaning you can request a return within 7 days from the date of delivery.
To qualify for a return:
The item must be unused, unopened, and in original packaging
The product must be in resalable condition
Proof of purchase (invoice or order confirmation) is mandatory
To request a return, please contact us at:
info@Homemadeharmonyhub.com
Once your return request is approved, you will receive instructions regarding the return process and address.
The returns would happen within 3 to 4 days and also the damaged and defective items would be processed within 4 to 5 days and the replaced products would be delivered to the customer within 3 days.
If you are receiving any damaged or defective products please contact us within 24 hrs so we will Re-deliver either exchange or replace products within 5-6 working days.
Important Notes:
Returns without prior approval will not be accepted
Shipping charges are non-refundable unless the return is due to our error
Replacement Policy
If you receive an item that is damaged, defective, or incorrect, please inform us within 48 hours of delivery.
Requirements:
Clear photos or videos of the issue must be shared for verification
The product should be in its original condition and packaging
After review:
We will confirm eligibility for replacement
If approved, the replacement will be shipped within 3-4 business days
Replacements depend on product availability
If the same item is unavailable, we may offer a refund or a suitable alternative
Refund Policy
Once the returned item is received and inspected, we will notify you about the status of your refund.
If the refund is approved:
The amount will be credited to the original payment method
The refunded amount would be credited to the customer’s bank account within 3 to 4 days .
Please note:
Banks or payment providers may take additional time to reflect the refund in your account
We are not responsible for delays caused by third-party payment gateways
Non-Returnable Items
The following items are not eligible for return or refund:
Used or damaged products (not reported within 48 hours)
Items returned without original packaging
Products purchased during clearance or special sale (if mentioned)
Contact Information
For return, replacement, or refund queries:
Email: info@Homemadeharmonyhub.com
Call Us: +91 85590 59354
